Information we collect from you
The type of information we will collect about you includes:
- Your name
- Phone number (including mobile number)
- E-mail address
- Credit/debit card details – this information is collected by our Payment Service Provider, SagePay for the purpose of processing payments for goods supplied by us. We do not see or hold credit or debit card details submitted through the Website.
- Other information that we may need from time to time to provide services that you request or for market research purposes.
We will never collect sensitive information about you without your specific consent.
Use of personal data
Where you supply us with third party personal information so that we can complete a delivery to that third party, we will not use such third party personal information for any purposes other than to carry out the delivery except that we may contact such third parties in the future to check if they are satisfied with our services and ask if they are interested in receiving further information from us about our products and services.
We may share your personal information and the personal information of individuals to whom we are requested to deliver products with carefully selected third parties whom we work with to provide services to you and who enable us to carry out our business.
If we need to transfer your information outside the European Economic Area for uses other than to fulfil orders that you have placed with us, we will first obtain your consent.
We may use technology to track the patterns of behaviour of registered and non-registered visitors to our site. This can include using a cookie which would be stored on your browser. The information collected in this way can be used to identify you unless you modify your browser settings so as to not accept cookies.
Retention and storage of your information
We do not keep your personal details for longer than we require for these purposes that we have mentioned. When we destroy or delete any of your personal information that we hold either electronically or on paper, we make every reasonable effort to do so in secure circumstances.
Please note that our policies on privacy will be overridden where we are required or permitted to disclose personal information under law or the terms of any court order.
Checking your details
You are entitled to see the information that we hold about you. You may ask us to make any necessary changes to ensure that your information is accurate and kept up-to-date. If you wish to verify the details you have submitted to us, you may do so by contacting us using the contact details at the end of this notice. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.
If you wish to refuse to receive any marketing communications from us to you, please let us know at any time by emailing us on firstname.lastname@example.org and we will comply with your request. Please remember that if you unsubscribe we will not be able to send you special email offers and sale details before anyone else.
We are always pleased to hear from you. All comments, queries and requests regarding our services are welcomed.
You can send an email to: email@example.com or contact us via the contact page on this website